Information acc. § 19 Abs 3 AStG (Alternative Online Dispute Resolution Law)
The European Commission provides a platform for online dispute resolution (OS platform).
You can find the platform at https://ec.europa.eu/consumers/odr/
Email address: firstname.lastname@example.org
According to § 19 Abs 2 AStG, we have to inform the consumer about the alternative dispute resolution, hereinafter referred to as AS agency.
The AS agency responsible for us:
In case of dispute we commit to participate in the Internet ombudsman´s arbitration process.